AxisMind AI · axismind.ai

Privacy Policy

May 2026

AxisMind AI takes the privacy of your data seriously. This policy explains, clearly, what data we collect, why we collect it, how we use it, and what your rights are — in compliance with applicable data protection law.

1. Data Controller

Data Controller: AxisMind AI DPO Contact: contato@axismind.ai

2. Data We Collect

Registration Data

Name and email address — required for account creation and communication.

Payment Data

Processed exclusively by Stripe, Inc. AxisMind AI does not store credit card data. We only query subscription status and the active plan.

Self-Coaching Interview — Special Treatment

Interview responses are considered sensitive data. Therefore, raw responses from this interview are not stored in any database. They are processed in-memory by the AI exclusively to generate the summary of this interview, which is responsible for generating the analytical profile. The raw data from this interview is discarded immediately after this summary and analysis are stored.

Telegram Conversations

Messages exchanged with the self-coaching agent are stored in a history log to enable session continuity, thus generating the context of the last interactions. This history is used exclusively by the user's AI agent and is not shared.

Internal Quality Analysis

Interactions with the coach may be analyzed in an aggregated and internal manner to identify usage patterns, improve service quality, and refine our communication. These analyses are conducted exclusively by our team and internal systems. No personally identifiable information is shared with third parties or used for external commercial purposes.

Usage Data

Monthly message count and app activity records — used to apply plan limits and display activity history in the dashboard.

3. Purpose and Legal Basis

DataPurposeLegal Basis
Name and emailAccount, authentication, communicationContract performance
Payment (via Stripe)Subscription managementContract performance
Analytical profileSelf-coaching personalizationContract performance
Telegram historySession continuityContract performance
Telegram interactions (aggregated analysis)Service improvement and communicationLegitimate interest
Email (communications)Updates and check-insLegitimate interest

4. Data Sharing

Your data is shared only with:

  • Supabase (database infrastructure and authentication) — data stored on AWS servers
  • Stripe (payment processing) — subject to Stripe's privacy policy
  • OpenAI (AI processing) — raw interview responses are sent only for analysis and are not retained.
  • Resend (transactional email delivery) — email and name only

We do not sell, rent, or share your data with third parties for commercial purposes.

5. Data Retention

Your data is retained while your account is active. After account cancellation, data is deleted within 90 days, except where retention is required by legal obligation (e.g., tax records).

6. Your Rights

You have the right to:

  • Confirmation of the existence of processing of your data
  • Access to the data we hold about you
  • Correction of incomplete, inaccurate, or outdated data
  • Anonymization, blocking, or deletion of unnecessary data
  • Portability of your data to another provider
  • Withdrawal of consent at any time
  • Complete deletion of your account and associated data

To exercise any of these rights, send an email to contato@axismind.ai with the subject "Data Privacy Rights". We respond within 15 business days.

7. Security

We adopt appropriate technical and organizational measures to protect your data: secure authentication via Supabase, encrypted communications (HTTPS/TLS), Row Level Security (RLS) access control in the database, and API keys never exposed in source code.

8. Changes to this Policy

We may update this policy periodically. Significant changes will be communicated by email. The date of the last update is always indicated at the top of this page.

9. Contact

Questions about this Policy: contato@axismind.ai

For data protection concerns not resolved directly with us, you may contact the relevant supervisory authority in your jurisdiction.